Tyla AI
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Built for independent Australian dental practices

Every missed call is a patient
your competitor just booked

Tyla answers every call to your dental practice — books new patients, sends confirmations, handles after-hours enquiries — so your front desk stays focused on the patient in the chair.

Built for new patient bookings, 24/7
After-hours and overflow covered
Your team stays focused on the patient in the chair
24/7
Coverage, no voicemail
<60s
Average response time
53%
Of dental calls never reach a human
7days
Live in just 7 days
Asian female dentist smiling in dental clinic — Tyla AI demo
Bookings confirmed today 18 appointments
After-hours coverage Active 24/7
Built for routine practice workflows
Works alongside your existing team
After-hours and overflow ready
Human escalation for sensitive matters
How it works

From discovery call to live front desk

Three steps. No technical knowledge required from your team.

01

We map your practice

In a 20-minute discovery call, we map Tyla to your practice's call patterns, appointment types, dental software, and escalation rules. No generic setup.

02

Live in 5–7 days

Inn8 Tec handles the full setup. Your team needs no technical expertise. Tyla starts handling overflow calls, after-hours enquiries, and routine bookings from day one.

03

Your front desk focuses on the patient in the chair

New patient calls are captured 24/7, appointment reminders fire automatically, and your reception team focuses on the patient in the chair. You get clear reporting on every call Tyla handled.

Fits around the systems your practice already uses

Tyla is designed to support your existing front-desk workflow without forcing a full systems change. Most practices begin with overflow and new patient calls first, then expand carefully as the fit becomes clear.

Designed to work alongside your current workflow

Dental4Windows Exact Dentrix Cliniko Halaxy
Purpose-built for Australian dental practices

Built for busy dental practice workflows

Tyla is best suited to independent dental practices with 2–5 chairs, high new patient call volume, and front-desk teams managing bookings, HICAPS processing, and chair-side support simultaneously.

Operational impact

The Difference Tyla AI Makes

Select a clinic type above to see your specific metrics.

Select a clinic type above to see before & after stats for your practice.

Live demo

Hear Tyla handle a routine patient call

Listen to how Tyla handles common dental practice enquiries, captures new patient booking requests, and escalates when a human needs to step in.

The old way
Before Tyla AI
Active issues
New patient calls going unanswered while your team is chair-side
Reception juggling HICAPS, bookings, and the phone simultaneously
After-hours new patient enquiries lost to a competitor
Staff time lost to repetitive appointment and fee questions
Tyla AI
Tyla AI Online now

She's ready for your call — no sign-up needed

Average call: 2 minutes
Automated follow-up

Patients get a confirmation text before they hang up

The moment Tyla books an appointment, a personalised SMS fires automatically — so patients have the details in their pocket, not just their head. Zero staff involvement.

  • Date, time & practitioner confirmed
  • Sent from your practice's number
  • No-shows drop — patients have it in writing
T
Tyla AI · Your Clinic
+61 468 010 079
Today · 2:14 pm
Hi Sarah, your appointment at Bayside Dental is confirmed for Tuesday 27 May at 2:00 PM with Dr Nguyen.

Questions? Call us on +61 4xx xxx xxx. See you then!
Delivered
What your patient sees
ROI snapshot

The revenue your practice is losing — and how Tyla fixes it

Justify the spend before you book a call.

$80K/yr

Fully-loaded AU dental receptionist cost — salary, super, and leave. Tyla costs a fraction of one FTE and never calls in sick.

30–40%

Of reception time recovered — calls, reminders, and recalls Tyla handles so your team focuses on patients in front of them.

30–50%

Reduction in no-shows with automated reminders and two-way SMS confirmation — validated across Australian dental practices.

53%

Of dental practice calls never reach a human — peaking at 83% during lunch hour. Tyla answers every call, 24 hours a day, 7 days a week.

Implementation

What Happens Next

Three steps — your practice could be live in two weeks.

1

Book a 20-Min Discovery Call

We map your practice's call volume, booking flow, and top recurring patient tasks.

2

We Build Tyla for Your Practice

Custom-trained on your services, practitioners, and patient FAQs. No work on your end.

3

Go Live in 2 Weeks

Tyla starts handling patient calls, confirming appointments, and chasing recalls — 24/7.

Clinical boundaries

Designed for safe, routine practice workflows

Tyla is built to support routine administrative conversations with clear escalation boundaries. It is intended to reduce front-desk pressure while keeping your team in control of clinical, urgent, and sensitive matters.

  • Routine workflow only
  • Clear escalation boundaries
  • Practice-specific configuration
  • Supports human oversight
What the data shows

What the data shows about dental practice call volume

24/7
Patient calls don't stop at 5pm, and neither should front-desk coverage
< 2 min
Average live demo call length, showing how quickly routine requests can be handled
5–7 days
Typical Phase 1 rollout timeframe for a clinic to go live
Routine
only
Tyla handles admin volume, while urgent or clinical matters always go to your team

Built from Australian dental practice research and Tyla's rollout model.

FAQ

Common questions from clinic owners

Start with new patient calls and after-hours first, then expand carefully as the fit becomes clear.

Does Tyla replace our reception team?

No. Tyla supports your reception team by handling new patient calls, overflow, and after-hours enquiries. Your staff remain in control of clinical conversations, treatment queries, and anything that needs a human touch.

Can Tyla handle clinical questions?

Tyla is designed for routine administrative workflows — bookings, confirmations, FAQs, and after-hours capture. If a caller needs clinical advice, treatment guidance, or anything outside approved scope, Tyla escalates directly to your team.

How does implementation work?

Most clinics start in phases. Phase 1 covers overflow and after-hours calls. Phase 2 expands into routine bookings, confirmations, and reminders. Phase 3 can include deeper workflow support, recall processes, and broader clinic-specific rules once the initial setup is working well.

Will this work with our current systems?

Tyla is intended to fit around your current front-desk processes. Most clinics begin with a narrow use case first so the workflow can be tested safely before expanding.

What kinds of dental practices are the best fit?

Tyla is best suited to independent dental practices with 2–5 chairs, high new patient enquiry volume, and front-desk teams managing bookings, HICAPS, confirmations, and chair-side interruptions simultaneously. Multi-location practices are also a strong fit.

What happens when a caller needs a person?

Tyla can capture the reason for the call and escalate to your team when human review or clinic-specific handling is needed.

Dental practice receptionist at front desk
Scope of work

What Tyla handles — and what your team still controls

Tyla is designed to support routine front-desk workflows, not replace clinical judgement. Sensitive or non-routine matters are escalated to your team.

What Tyla handles
24/7 — no staff required
Routine inbound calls
Booking requests
Confirmations and reminders
After-hours and overflow enquiries
Common admin questions
Message capture and routing
What your team handles
The cases that need a human
Clinical judgement
Urgent triage decisions
Sensitive or complex patient matters
Treatment planning, clinical advice, and X-ray review requiring human involvement
Anything outside approved scope
Take the next step

See how Tyla would work in your dental practice

Talk to Tyla live and see how she handles new patient calls, appointment bookings, and after-hours enquiries for your practice.

No pressure. No pitch deck. Just a practical conversation about your practice.

Book a Demo
New patient calls first Human escalation built in Designed for Australian dental practices

Ready to see how Tyla would work in your dental practice?

Book a Demo