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Tyla Health AI · A Digital Receptionist for Modern Healthcare Practices

Every patient enquiry answered. Every booking opportunity captured.

Every patient call is an opportunity. Don't let it go unanswered. Tyla Health AI gives your clinic a natural, reliable front desk that responds to patients 24/7, answering questions, guiding enquiries and helping turn more calls into booked appointments.

See How Tyla Works
  • 24/7 patient enquiry coverage
  • Appointment workflow support
  • Website enquiries
  • Designed around your clinic

Fits your clinic

Designed to fit into the way modern clinics operate.

Built around the practice-management systems, workflows and tools your team already relies on.

PogozoNookalClinikoPracSuiteBest PracticeHalaxy
Google CalendarMicrosoft OutlookSlackTwilio SMSn8nHubSpot

Integration capability and workflow design are scoped during Clinic Launch.

How it works

A digital receptionist that works alongside your team.

Your front desk can't be everywhere at once, but Tyla can. Here's how it handles the repetitive front-door workload, so your people can focus on the patient in front of them.

  1. STEP 01

    Answer

    Tyla provides an immediate first response to patient calls and website enquiries.

  2. STEP 02

    Guide

    Tyla handles approved routine information and supports your clinic's appointment workflow.

  3. STEP 03

    Capture

    Relevant details, booking requests and patient conversations are recorded clearly.

  4. STEP 04

    Escalate

    Urgent, sensitive, clinical or complex matters follow your clinic's approved escalation rules.

  5. STEP 05

    Improve

    Your workflow is reviewed and refined as your clinic learns what patients need most.

Configured, not generic

Configured around your clinic workflow.

Every Tyla deployment is configured around your services, appointment types, practitioners, patient FAQs, escalation pathways and clinic workflow.

Patient

Call or website enquiry

Tyla Health AI

Answers & supports

Approved clinic workflow

PMS · team notifications · dashboard

Your clinic team

In control, informed

Clinic knowledge

Approved answers to common patient questions.

Appointment workflow

Configured around the way your clinic manages booking requests, rescheduling and cancellations.

Team notifications

Keep the right person informed when a call needs human follow-up.

Conversation visibility

Review call activity, outcomes and history in one place.

Explore integrations

Your clinic, at a glance

Every call answered, and accounted for.

See what Tyla handled, what was booked, what was escalated and when patients called, in one clear clinic dashboard. Your team can see it all.

Tyla Health AI clinic dashboard showing calls answered, resolved, booked, after-hours activity and recent conversations for an example clinic, clearly labelled as demo data.

Free calculator

Explore the value of additional enquiries.

Use your own enquiry volume, response gap, booking rate and average patient value to estimate the potential monthly value of enquiries Tyla could help you capture.

Your estimate of total enquiries each month.

Share of enquiries that ring out, hit voicemail or arrive after hours.

Of captured enquiries, how many become a booking.

Typical value of an appointment or first visit.

Estimated additional monthly revenue

$0

from enquiries Tyla could help you capture

Enquiries Tyla could help capture0
Estimated added bookings0

An illustrative estimate based on the figures you enter, not a projection or guarantee of results.

Live demo

Don't just read about Tyla. Hear it live.

Call or interact with Tyla to hear how a digital receptionist can handle routine patient enquiries and appointment conversations.

Call Tyla · live Call Tyla now

Tyla Outbound

The patients most likely to return are already in your database.

Tyla doesn't just answer the phone. It can reach out on your behalf, on your terms, to re-engage lapsed patients, fill cancellations and keep your diary full, without chasing cold leads.

Your own databaseThe revenue is already in your list
No cold-lead spendReach patients you already have
A fuller diaryFewer gaps and no-shows

Patient reactivation

Tyla reaches out to patients who haven't rebooked and invites them back, following your clinic's approved approach.

Cancellations & rescheduling

When a slot opens or a clinician is away, Tyla can contact affected patients to rebook and fill the gap.

Reminders & follow-ups

Appointment reminders and gentle follow-ups, configured to your clinic, to help reduce no-shows.

Outbound capabilities are scoped and configured with your team during Clinic Launch.

Simple, clinic-ready pricing

A digital front desk configured around your clinic.

Your Digital Receptionist, fully managed by us. We design your call flows, set everything up and get you live. Each month, we monitor calls, maintain your agent and keep improving it, so your team can focus on your customers.

  • Fully managed setup and go-live
  • Ongoing monitoring and improvements
  • No lock-in contracts
Comparison of the Tyla Health AI Professional and Custom plans.
What's included Most clinics start here Professional Your digital receptionist Custom Built around your clinic
Tyla Digital Receptionist
Website patient enquiries
Booking, rescheduling & cancellation workflows
Clinic knowledge base & FAQs
Practice-management workflow configuration
Team notifications
Live clinic dashboard
Performance & activity visibility
Call transcripts & conversation history
Patient reactivation conversations—
Multi-location support—
Custom integrations / API work—
Advanced workflows—
Advanced reporting—
Book a Clinic Discovery Call Discuss a Custom Build

Clinic Launch + First 30 Days

Guided setup

  • Tyla implementation
  • Workflow & practice-management configuration
  • Clinic knowledge and call-flow configuration
  • Booking, rescheduling and cancellation setup
  • Website enquiries
  • Team notification setup
  • Testing and go-live support
  • First 30 days of Professional service
  • Your first month of included voice minutes

Real clinic feedback

Built for real clinic teams.

Olivia, a clinic owner, speaking about her experience with Tyla Health AI

Olivia · Clinic Owner · Australia

Real feedback. Real clinic workflows. No generic chatbot scripts.

Safety & control

Designed for patient-facing administration, with your team in control.

Approved administrative conversations onlyTyla supports the routine, approved conversations your clinic configures, nothing beyond them.

No clinical adviceTyla does not provide clinical advice, diagnoses or treatment recommendations.

Escalation follows your rulesUrgent, emergency, clinical, sensitive and complex matters follow your clinic's escalation rules.

Your team stays in controlYour team retains control over the information, workflows and hand-offs Tyla uses.

Security & privacy

Built with security and privacy in mind.

Clinic and patient data is handled with care, on trusted infrastructure, with your team in control of what Tyla can access.

Encrypted in transit & at rest

Clinic and patient data is encrypted in transit and at rest across the systems Tyla uses.

Documented access controls

Access is least-privilege and documented, reviewed against industry best practice.

Data minimisation & retention

We hold only what's needed, with defined retention and purge practices.

Reliable infrastructure

Built on enterprise-grade cloud infrastructure with redundancy.

Designed to support applicable data-protection and privacy obligations. Your data-handling, retention and integration specifics are confirmed during Clinic Launch.

Questions clinics ask

What clinic teams want to know.

What does Tyla handle?

Tyla handles approved routine patient enquiries, appointment workflows, website enquiries and team notifications based on your clinic's configured workflow.

Does Tyla replace my reception team?

No. Tyla works alongside your team by handling repetitive front-door workload and helping staff focus on patients and higher-value tasks.

Can Tyla work with our clinic systems?

Tyla is configured around your clinic workflow and the systems your team already uses. Integration capability and workflow design are confirmed during Clinic Launch.

Can Tyla give medical advice?

No. Tyla is designed for approved administrative conversations. Clinical, urgent, sensitive and complex matters are escalated under your clinic's approved process.

How long does implementation take?

Implementation timing depends on your clinic workflow, approved content and integration scope. Your Clinic Launch includes configuration, testing and go-live support.

What happens if we exceed the included voice minutes?

Professional includes a set allowance of voice minutes each month. Beyond that, usage is billed at a simple per-minute rate, confirmed on your call. Usage alerts are provided as your clinic approaches its allowance.

Can Tyla handle after-hours patient enquiries?

Yes. Tyla can provide a first response around the clock, following the approved workflow and escalation rules configured for your clinic.

Get started

Give your clinic a front desk that is always ready.

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We'll be in touch shortly to lock in your clinic discovery call. Prefer to talk now? Call Tyla on +61 468 010 079.

Book a call with our team

Prefer email? info@inn8tec.com.au